Owner and Managing Director
Paul is a cycle industry veteran with over 20 years’ experience. His background encompasses mathematics, IT, logistics, cycle mechanics and building two successful small businesses. Paul draws on this broad range of skills to help clients with the planning, implementation, management, stakeholder liaison, delivery and analysis of highly effective bike share schemes. And is still occasionally found on the spanners!
Stuart has an unrivalled track record in bike share development and has successfully implemented and operated schemes from Liverpool to Moscow and Lincoln to Gibraltar. His comprehensive knowledge and unflappable demeanor ensure every scheme he’s involved with is smooth and hassle-free at every turn, from launch to ongoing operation. With contacts throughout the industry, Stuart is an invaluable resource as well as a steady hand at the wheel.
Shannon has a deep understanding of the behind-the-scenes workings of bike share schemes. Having worked across Hourbike’s customer service, finance and data analysis functions, she is expert at keeping the administrative wheels turning. Shannon’s attention to detail, high standards and empathy with both users and clients ensures a professional and well managed experience for all.
Customer Service Manager
Samantha manages our dedicated customer contact centre, providing support for Hourbike scheme end-users by phone, email and in-app messaging, seven days a week. Samantha is a pivotal member of our team, with a wealth of experience built up over many years. It’s thanks to her that all our users receive the prompt, helpful and appropriate support they deserve.
Business Development Manager
With a background in local politics and urban mobility, Ian has a unique understanding of the challenges facing local authorities and other stakeholders during the planning and implementation of new bike share schemes. He works closely with our clients to ensure their vision is deliverable and then helps them make it a reality, smoothing any bumps in the road along the way.